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How We Handle Your Information

We built mcw facai88 for Bangladesh players who top up via bKash, Nagad and Rocket, log in from their phones between commutes, and expect their account details to stay private.

Account securityPayment privacyDevice dataContact rightsData retention
mcw facai88 How We Handle Your Information
DATA SAFEGUARDS

How We Protect Your Account

We secure your mcw facai88 account with encryption, login verification and payment-processor standards that keep your bKash, Nagad and Rocket transactions private. Every data practice follows the rules below so you stay in control of your information and know where to turn when you have questions.

Encryption & Storage

Your password, payment details and transaction history are encrypted in transit using SSL and stored on servers protected by access controls. We log device IDs and IP addresses for fraud prevention, and we anonymise analytics data wherever possible.

Cookie & Tracking Notice

We use session cookies to keep you logged in, analytics cookies to track lobby performance, and third-party cookies for game providers. You can disable non-essential cookies in your browser settings; session cookies are required to use the platform.

Data Retention & Deletion

We keep your account records and bKash, Nagad, Rocket payment logs for the period required by financial regulations. After that, we delete or anonymise your data unless you reactivate your account.

Your Rights & Requests

Request a copy of your data, correct outdated details, or ask us to stop sending promotional messages by contacting support. We respond to verified requests within a reasonable timeframe and confirm each action by email or in-app notification.

GET HELP

Privacy Questions & Data Requests

Need to review your data, update your contact details, or ask how we handle your bKash, Nagad or Rocket payment information? Our support channels are open for privacy questions, data-access requests and account corrections. Reach us through live chat, email or the contact form inside your account settings.

Team online

Live Chat

Open the chat widget in your account dashboard and ask about data handling, retention periods or how to request a copy of your information. Our team walks you through the process in real time.

Email Support

Send your data request or privacy question to our support email. Include your registered phone number so we can verify your account and respond with the details you need.

Account Settings

Log in, tap your profile icon, then navigate to privacy controls. You can update contact preferences, review login history and submit a data-access request directly from that screen.

Privacy Policy FAQ

We collect your phone number, device type, login timestamps and the payment method you choose—bKash, Nagad or Rocket. We also log the games you play and your transaction history to process withdrawals and improve lobby performance.

We pass your wallet number to our payment processor to complete deposits and withdrawals. We do not store your mobile banking PIN, and we encrypt transaction records. Payment logs are kept for the period required by financial regulations.

We share data only with payment processors, game providers and fraud-prevention services required to run the platform. We do not sell your information to advertisers, and we require every partner to follow data-protection standards matching our own.

Yes. Contact support with your registered phone number, and we will send you a report listing your account details, login history, transaction records and gameplay data. Requests are usually completed within a few business days.

We retain your transaction history for the period required by financial regulations, and we keep login records for fraud prevention. If you close your account, we delete or anonymise non-essential data after the retention period ends.

Inactive accounts are flagged after a set period, and we send a notification to your registered contact. If you do not log back in, we anonymise your gameplay data and delete contact details after the final retention window closes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.